WooCommerce Abandoned Cart Recovery is a plugin tailored for WooCommerce, aiming to aid in recovering incomplete orders within your store. This situation arises when customers add items to their cart but fail to complete the checkout process. After a designated period, the cart is marked as "abandoned." The plugin then dispatches cart recovery emails or Facebook messages to the customer, gently prompting them to finalize their order.
WooCommerce Abandoned Cart Recovery Features:
- Send Recovery Emails in WooCommerce Abandoned Cart Recovery
- Request email pop-up in WooCommerce Abandoned Cart Recovery
- Send Messages in WooCommerce Abandoned Cart Recovery
- Capture Woocommerce Abandoned Cart:
- Delete abandoned records: Abandoned cart records will be deleted after this scheduled time.
- Cart status: The abandoned cart has two statuses: abandoned and recovered.
- Abandoned Cart time for Guest: set the time from when a guest user has the last action with the cart till when the cart is marked as abandoned.
- Exclude: exclude the username of persons who you don’t want to track their cart.
- Recover link to: Choose to recover the link to the Cart page or Checkout page.
- Reminder logs: the reminder logs option allows you to check the email and FB messages sent to the abandoned cart owner.
- Check GDPR: If enabled, a GDPR notice will display after the email input field on the checkout page.
- GDPR message: Enter the GDPR content on the checkout page.
- Not provide message: If the customer refuses to receive the abandoned email, enter a text message.
- Cron job: turn on the Cron job on your server.
- Track member cart: track the abandoned cart of logged-in users on your site.
- Track guest cart: track abandoned carts of guests on your site.
- Abandoned Table: abandoned carts will be saved in the plugin back-end. And you can check the records at any time. The records provide information about time, username, email, item quantity, cart total price, items list, status, reminder logs, customer IP, and country.
- Abandoned Cart time for Members: set the time from when a member has the last action with his cart till when the cart is marked as abandoned.
- Compatibility
- Capture WooCommerce Abandoned Cart
- Send SMS in WooCommerce Abandoned Cart Recovery
- Send Recovery Emails With Woocommerce Abandoned Cart Recovery:
- Send recovery emails with abandoned orders: you can set the plugin to send recovery emails to owners of failed, canceled, on-hold, or pending payment orders.
- Send recovery email to guests/members: choose to send recovery cart email to guests and logged-in users.
- Send email rules: set up to send different recovery emails at different times.
- Reply-to address: set up a reply to the email address. If customers reply to the recovery email, the reply email will come to this address. By default, it is the admin address.
- Offer coupon: you can send coupons along with recovery emails. With each email template, you can choose to send an existing coupon. Or let the plugin generate unique coupons with given values. You can set up the generated coupon with all WooCommerce coupon options.
- Email templates: you can create many email templates and schedule to send them at different times.
- Compatible with WPML and Polylang: This feature helps display email content in multiple languages that match the site’s language.
- Send email manually: you can select some abandoned carts and an email template in the abandoned cart list. And then send recovery emails to select abandoned cart owners.
- Email Marketing: Connect with email marketing platforms such as Active Campaign or Sendinblue to sync email data and support other marketing strategies.
- Send recovery emails with abandoned orders: you can set the plugin to send recovery emails to owners of failed, canceled, on-hold, or pending payment orders.
- Request Email Pop-up With Woocommerce Abandoned Cart Recovery:
- Dismiss time: set a time for the pop-up to reappear after a customer closes it.
- Redirect after adding to cart: when customers fill in an email and add the product. You can choose to redirect them to the cart or checkout page.
- Two templates: the pop-up has two built-in templates for you to change the front-end layout.
- Required Email: choose if you want to require an email address to add products. If this option is turned off, customers can close the request email pop-up to add products to the cart.
- Change front-end text: you can change the text message on the pop-up.
- Appear on: Choose pages where you want the request email pop-up to appear: single product pages, shop page, cart page.
- Change pop-up color: all pop-up text, background, and add-to-cart button colors can be changed in the plugin backend.
- Send SMS with Woocommerce Abandoned Cart Recovery:
- Send SMS for abandoned orders: the plugin will send recovery SMS when an order is created but marked as failed, pending payment, canceled, or on hold.
- Sending rules: schedule to send different messages at different times.
- Create multiple messages: you can create multiple messages to send for abandoned carts and abandoned orders.
- Shortcodes: the plugin provides a shortcode to display the customer name and link to the checkout page in the SMS.
- Send SMS for abandoned carts: the plugin will send recovery SMS when customers fill in phone numbers on the checkout page.
- SMS providers: the plugin supports 4 SMS providers: Twilio, Nexmo, Plivo, and Infobip.
- Abandoned Order status: This allows you to choose which orders will be sent recovery SMS based on status. You can choose from the list: failed, pending payment, canceled, or on-hold orders.
- Bit.ly config: the plugin uses the bit.ly link to shorten the checkout link. You need to register for a bit.ly API and get an Access token.
- Send Messages With Woocommerce Abandoned Cart Recovery:
- Accept message to add to cart: a “Send to Messenger” tickbox will appear under the add to cart button on the product page. The plugin will send recovery cart messages to the customer’s Facebook if he/she doesn’t complete checkout.
- Send message rules: schedule to send different messages at different times.
- Language: choose the language in which you want to display the “Send to Messenger” tickbox on the front end.
- Set up messages: you can set up many messages with different texts.
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